Provider Communications Specialist, Pharmacy Helpdesk Specialist, Participant Services Helpdesk Specialist
Provider Communications Specialist
Do you have Medical Billing/Coding knowledge? Wipro Infocrossing is seeking candidates for a Monday- Friday, 8:00 a.m. - 5:00 p.m. position in Jefferson City. Responsible for providing accurate and timely responses to telephone and written inquiries from MO HealthNet providers. Must possess the ability to evaluate claims data and utilize MO HealthNet provider manuals to determine eligibility and payment determinations. Must possess excellent written and verbal communication customer service skills. Medical Billing experience required.
Pharmacy Helpdesk Specialist
Certified Pharmacy Tech/CMA/CMT or LPNs are needed for our Clinical Service Department. Full-time position located in Jefferson City. Responsible for working with medical professionals to process drug authorization requests by telephone and facsimile. Candidate must be computer proficient and have excellent written and verbal communication skills. Previous customer service, utilization review, and health-care experience required.
Participant Services Helpdesk Specialist
Full time position located in Jefferson responsible for the day-to-day telephone contact with Missouri Medicaid enrollees and for assisting participants with questions related to their MO HealthNet claims and benefits in accordance with policies and procedures. Qualified candidates will have at least two years of experience in telephone customer service and issue resolution, as well as two years of experience in one or more of the following: healthcare, public health, managed care, and human services. Premium pay for Bilingual candidates who are welcomed and encouraged to apply.
EOE