$79,518.40 - $114,961.60 Annually
Fayetteville, AR
Job Type
Full Time
Chief of Staff
Job Number
Essential job Duties
Business Acumen
Critical Evaluation
Ethical Practice
Cultural Awareness.
HR Expertise
Leadership & Navigation
Relationship Management

Recruiting and Staffing: Build broad networks inside and outside the City to align strategies according to workforce needs and challenges. Collaborate with departments to develop and execute comprehensive recruiting strategies to assist the City in attracting and hiring a diverse and talented workforce.  Examine hiring trends in anticipation of the City's response to labor market changes of available labor. Develop strategies and processes that utilize both traditional and modern/current/innovative sources in order to cover a wide variety of talent pools available to the City.

Compensation and Benefits Administration:  Provide strategic and operational leadership in the design, development, implementation, administration, and communication of the City's Total Rewards programs including health, welfare, wellness, retirement, base pay, incentives, and other rewards.  Administer the City's Total Rewards philosophy and supporting policies and practices.  Partner with leadership to leverage compensation and benefits programs to meet organizational objectives. Analyze current rewards programs for market competitiveness and cost-effectiveness of the compensation and benefit plans to ensure they optimize the City's ability to attract and retain top talent.
Leadership and Communications: Align the HR function with the overall business strategy and support efforts to create a culture where both individual and team goals can be achieved. Promote open communications, build strong relationships and lead by example.
Organizational Development:  Participate in the strategic planning process and collaborate with the leadership team to challenge the status quo, drive change and enhance organizational performance.  Develop, plan, coordinate and/or conduct training for supervisors to assist in their learning and development.

Talent Management:  Lead Citywide efforts to ensure performance management and quality improvement programs are developed and managed with a focus that sets priorities for improvements aligned with ongoing strategic plans. Manage the maintenance and execution of the performance management system, including current job descriptions, standards of performance and performance evaluation tools.

Employee Relations:  Champion positive employee relations, encourage teamwork and foster employee engagement. Provide ongoing coaching and counseling to help supervisors proactively manage employee performance. Conduct effective, thorough and objective investigations when necessary. Analyze employee relations trends and organizational needs to identify effective HR programs for supervisors. Participate in the development, presentation and evaluation of HR programs that resolve problematic areas.
Policy Application:  Ensure all policies and procedures comply with applicable labor and employment laws. Counsel and advise supervisors in interpreting and applying policies and procedures related to employment, performance, disciplinary action and conflict resolution.  Review and update the City's HR policies as needed. Remain current on state and federal laws and regulations related to employment law.
  1. Perform supervisory responsibilities which may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.  Carry out supervisory responsibilities in accordance with the City's policies and applicable laws.
  2. Oversee special and strategic projects assigned by the Administration, ensuring that they are completed in a successful and timely manner.
  3. Custodian of the City's employee personnel records.  Respond to Freedom of Information Act requests or inquiries.
  4. Proof city-wide All Employee emails prior to distributing through Outlook.
  5. Conduct legal research on HR related matters, resulting in a legal analysis that is shared with supervisors. Consulting with City Attorney as appropriate.
  6. Determine the need for and conduct periodic self-audits to ensure legal compliance (wage parity, employee versus independent contractor status, etc.).
  7. Responsible for ensuring HR Division is "audit ready" for any unexpected audits by government units or others.
  8. Responsible for maintaining updated EEOP, EEO-4, VETS-100, and other legally required EEO and/or Veteran related reporting.  Assist other departments who are applying for grants which require EEO data related information.
  9. Prepare or oversee Requests for Proposals (RFPs).
  10. Responsible for signing off on HR Division expenditures and monitoring HR Division budget.
  11. Responsible for communications with City Council, including preparing Council Agenda items and presenting information at City Council meetings as needed.
  12. Responsible for handling or overseeing the HR Division's posting of information on HR portion of City of Fayetteville's website.
  13. Manage or delegate responses to salary surveys as requested by other employers and organizations.
  14. Create Human Resources' quarterly budget reports.
  15. Serve as facilitator for Merit Employee Staff Senate.
Secondary Job Duties
  1. Coordinate with the Assistant HR Director to ensure timely respones to disciplinary situations during the workday.
  2. Act as back up facilitator for Job Grading Committee meetings.
  3. Secondary duties as assigned.


Minimum Qualifications
  1. Bachelor's Degree from four-year accredited college or university (major in Human Resources Management or related areas preferred) and five years of experience directly related to HR Administration with a minimum of three years of management experience.  Prior municipal government experience preferred.  Professional HR certification is desirable. 
  2. Must possess a valid driver's license.
  3. Must successfully pass criminal background check, including but not limited to convictions, guilty pleas, or no contest pleas to violent offenses, theft offenses and any offense under A.C.A. 21-15-103.
  4. Effectively communicate with others orally and in writing often under complex conditions that require good judgment.
  5. Knowledge of the principles of human resources administration and of the laws and regulations affecting human resources administration practices.
  6. Knowledge of benefits administration practices, classification/compensation principles and practices, and training and development principles.
  7. Ability to read and interpret federal and state laws affecting human resources administration practices.
  8. Ability to prepare regular and special narrative and statistical reports.
  9. Ability to read and interpret benefit program contracts.
  10. Ability to multi-task and work independently with little or no supervision.
  11. Position requires high degree of organizational skills and ability to prioritize appropriately and meet deadlines.
  12. Must be proficient in the use of a computer and software applications such as word processing and spreadsheets as well as other related software programs.  Possess ability to become proficient in the City's job application and job performance evaluation software as well as the City's financial and HRIS systems.  Must be able to effectively operate standard office equipment. 
  13. Must demonstrate leadership, teamwork and interpersonal skills to communicate and interact effectively across the organization.
  14. While performing the functions of this job, the employee is regularly required to talk or hear.  The employee frequently is required to stand, walk, and sit; use hands to finger, handle, or feel; reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities to accomplish computer and office work.