Business Development ManagerCITY OF FAYETTEVILLE-HR
BUSINESS DEVELOPMENT MANAGER -2019-01373
- Essential Job Duties
The City of Fayetteville is committed to attracting, engaging and rewarding a multi-generational workforce. By offering a total rewards package including competitive compensation and benefits plans and a purposeful work life, the City is an employer of choice focused on serving our community.
As an employer of choice, the City provides a base compensation and total rewards structure that is highly competitive.
The starting rate of pay for this position will depend on experience and qualifications.
The grade range for this position is:
(Minimum 15% Minimum) Market Maximum
$29.52 $33.95 $35.57 $42.68
- Provide good customer service to both internal and external customers, maintain positive and effective working relationships with other City employees (especially members, of his or her own team), and have regular and reliable attendance that is non-disruptive.
- Implement the Department of Economic Vitality's targeted retail, restaurant, and mixed-use recruitment and development efforts:
- Deploying strategies, plans, and programs, as applicable, to support, attract, and retain new sales tax generating Fayetteville businesses.
- Working directly with City staff, commercial real estate professionals, and the community to attract appropriate retail, restaurant, and mixed-use developments to Fayetteville.
- Working with state, regional, and local business partners to develop and enhance targeted retail sector efforts.
- Working with contracted economic development and community development entities to develop and enhance the retail, restaurant, and mixed-use sectors.
- Participating with the Department Director in the development of the department's budget.
- Preparing and reviewing project reports, council and board information and agenda memos, correspondence, presentations, and other related information.
- Taking a proactive, strategic, creative, and innovative approach to retail, restaurant and mixed-use recruitment and development.
- Gathering, maintaining, and interpreting all relevant data and information pertaining to retail, restaurant, and mixed-use sectors.
- Utilizing relevant economic development software and both public and private data sets including but not limited to EMSI, ESRI Business Analyst, U.S. Census, Bureau of Economic Analysis, Bureau of Labor Statistics, and Arkansas Department of Finance and Administration.
- Act as a primary recruitment entity for retail, restaurant, and mixed-use development:
- Developing collaborative relationships with the commercial real estate community, as well as local, regional, state, and national industry associations.
- Leading and coordinating the City's recruitment efforts at trade shows across the country, including ICSC RECON and ICSC Deal Making events.
- Recruiting targeted retail, restaurant, and mixed-use development through direct recruitment and outreach efforts to expand economic development in the City.
- Coordinating with the Director of Economic Vitality for targeted block level recruitment efforts throughout the City.
- Encouraging smart growth principles through retail, restaurant, and mixed-use development, such as transit-oriented development, trail-oriented development, and growth concept implementation.
- Cultivating targeted experiential retail, restaurant, and mixed-use development throughout the City.
- Advise the Director of Economic Vitality on strategies and issues pertaining to retail, restaurant, and mixed-use recruitment and development:
- Evaluating strategies, programs and policies that are suggested to the Department of Economic Vitality to identify potential economic or other impacts on the retail, restaurant, and mixed-use development community.
- Analyzing and monitoring Fayetteville's retail trade market, updating the Director of Economic Vitality regularly.
- Tracking measures of success, economic and community indicators and accountability for economic vitality as it relates to retail, restaurant, and mixed-use recruitment and development.
- Ensuring integration of the Department of Economic Vitality's recruitment efforts with the City's sustainability framework.
- Establish and maintain a visible and accessible public profile including:
- Taking a proactive approach to meeting business owners, real estate professionals, and commercial developers.
- Talking with individuals and groups and attending business and organizational meetings as needed and requested.
- Making presentations and providing written information to groups as needed.
- Effectively listening to and representing diverse interests, and objectively evaluating alternative approaches.
- Demonstrating business savvy and political astuteness.
- Providing exceptional customer service through careful listening and understanding of customer issues, and using personal initiative to resolve issues in a manner consistent with adopted policies, regulations, and procedures.
- Handling confidential and sensitive information appropriately.
- Continuously updating skills, knowledge of economic development methods and City codes and policies.
- Responsible for knowing and complying with City and departmental policies.
- Participating in professional trainings and development.
- Performing other duties as required.
- Secondary Job Duties
- Secondary duties as assigned
- Minimum Qualifications
- Bachelor's degree (B.A or B.S.) from a college or university in a related field with at least five years of related economic development experience and three years of project management experience.
- Master's degree preferred in one of the following: public administration, business administration, planning or a similar field, and knowledge and understanding of the community, including its geography, politics, and laws.
- Professional Designation preferred in one of the following: Certified Economic Developer (CEcD), Professional Community and Economic Development (PCED), Certified Commercial Investment Manager (CCIM), Economic Development Finance Professional (EDFP), or a designation(s) from the International Council of Shopping Centers (CRRP, CRX, CSM, CMD, CLS, CDP, or SLD).
- Must possess a valid driver's license.
- Must successfully pass a criminal background check, including but not limited to convictions, guilty pleas, or no contest pleas to violent offenses, theft offenses and any offense under A.C.A. § 21-15-103 or A.C.A. § 21-15-111.
- Excellent written and verbal communication skills with the ability to effectively communicate and interact in a positive and cooperative manner with all levels of staff within the City, the business community, and the public.
- Proven ability to maintain positive community contacts and relationships, exercise discretion and sound judgment, and to interact knowledgeably, professionally, and diplomatically with a diverse staff and public.
- Ability to communicate controversial issues effectively, both orally and in writing with the public, boards and City Council, City employees, other agencies and organizations or community groups.
- High-level decision-making abilities from basic to complex, and ability to advise the Department of Economic Vitality on a course of action as necessary that affects departments, the City as a whole, and the public.
- Ability to multitask and meet deadlines subject to time pressures.
- Understanding of basic legislative procedures and processes, including the ability to read and understand proposed legislation, provide interpretation of municipal-related legislation, and make recommendations to the Director of Economic Vitality.
- Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
- Experience handling confidential or sensitive information.
- Must be proficient in the use of a computer, utilizing word processing and spreadsheet applications and other related software programs. Must be able to effectively operate standard office equipment.
- Ability to work under stress from demanding deadlines, public contact, and changing priorities and conditions.
- Requires ability and willingness to attend evening meetings.
- While performing the functions of this job, the employee is regularly required to move about the office area and external locations, regularly required to communicate effectively both on the phone and in person, sit; use hands to finger, handle, or feel; reach with hands and arms; occasionally climb or balance. The employee must regularly lift and/or move up to 20 pounds. Must have vision abilities to accomplish computer and office work.
EOE AA VET/Disability